Shipping & Delivery Information
Fast, secure delivery to your door with a personal touch
Local Mobile Boutique Service
Experience our signature mobile boutique service with personal styling and delivery to your location.
Service Area: Forsyth County and surrounding areas
For Pricing & Booking: Call (336) 341-7028 or email kristen@peacocksmonocle.com
Shipping Rates
Free Shipping on Orders $100+
Enjoy FREE standard shipping on all orders over $100! Automatically applied at checkout for continental US addresses.
We calculate shipping based on item size to ensure fair and accurate pricing. Your cart will automatically calculate the best rate:
| Item Category | Base Rate | Each Additional |
|---|---|---|
|
Small Items
Jewelry, hair accessories, ornaments, small gifts
|
$4.50 | +$0.50 |
|
Medium Items
Clothing, puzzles, simmer pots, pillowcases, dog toys
|
$7.00 | +$1.00 |
|
Large Items
Reading pillows, advent calendars, bulky home goods
|
$12.00 | +$2.00 |
How It's Calculated
Your shipping is based on the largest item in your cart (that sets the base rate), plus a small amount for each additional item.
= $12.00 (large base) + $0.50 + $0.50 = $13.00 shipping
= $4.50 (small base) + $0.50 + $0.50 = $5.50 shipping
Delivery Times
Orders are shipped via USPS or UPS, depending on package size and destination. You'll receive tracking information once your package ships.
- North Carolina: 2-4 business days
- Southeastern US: 3-5 business days
- Continental US: 5-7 business days
Order Processing
- Processing Time: 1-3 business days (Monday-Friday)
- Quality Check: Every item inspected before packaging
- Careful Packaging: Items wrapped securely for safe delivery
- Personal Touch: Handwritten thank you note included
Order Tracking
- Order Confirmation: Immediate email upon order placement
- Shipping Confirmation: Tracking number sent when order ships
- Delivery Notification: Carrier notification when delivered
Lost your tracking number? Just email us and we'll send it right over!
Where We Ship
- Continental United States: Standard shipping rates apply
- Alaska & Hawaii: Contact us for a custom quote
- Military APO/FPO: Contact us for a custom quote
- International: Contact us for availability and pricing
Non-Continental US & International
For shipping outside the continental United States, please contact us before ordering. We're happy to provide a custom shipping quote!
Tax Information
Sales tax is calculated at checkout based on your shipping address, as required by law. North Carolina orders include applicable state and local sales tax.
Shipping Issues?
If your package arrives damaged or items are missing, please contact us within 48 hours of delivery. We'll make it right!
- Damaged Package: Take photos and contact us immediately
- Missing Items: Check packing slip and email us
- Wrong Item: We'll send the correct item right away
- Lost Package: We'll work with the carrier to locate it
Questions About Shipping?
Our team is here to help ensure your order arrives safely and on time.