Returns & Exchanges
Our policies at Peacock's Monocle
Our Policy
All Sales Final
All sales are final. We do not accept returns or exchanges. Please review product descriptions, photos, and details carefully before purchasing.
About Our Products
Peacock's Monocle offers a variety of gifts, home goods, and unique finds:
- Handmade Items: Some products are handcrafted, making each piece unique
- Specialty Goods: We carry items from trusted suppliers
- Limited Quantities: Many items are available in limited quantities
Before You Purchase
To ensure you're happy with your order:
- Read Descriptions: Review all product details and specifications
- Check Photos: Look at all product images carefully
- Ask Questions: Contact us if you need more information about an item
- Visit Our Events: See items in person at our mobile boutique events
When We'll Make It Right
While all sales are final, we will always address issues on our end:
- Defective Items: Manufacturing defects or quality issues
- Shipping Damage: Items damaged during transit
- Wrong Item Sent: If you receive something different than ordered
- Missing Items: If part of your order is missing
Report Issues Promptly
Please contact us within 48 hours of delivery if you receive a defective or damaged item. Include photos of the issue so we can resolve it quickly.
Mobile Boutique Events
Want to see items before you buy? Visit us at one of our mobile boutique events in Forsyth County and surrounding areas. Check our events page or contact us for upcoming dates and locations.
Questions?
Need more information about a product before ordering? We're happy to help.