Our Boutique Promise
Personal Styling Experience
At Peacock's Monocle, we believe in getting it right the first time. Our personalized styling consultations and mobile boutique experience allow you to see, feel, and try items before purchase, ensuring every piece is perfect for you.
Our Commitment to You
As a boutique specializing in curated, often one-of-a-kind pieces, we focus on:
- Personal Consultation: We work with you to find pieces that fit your style and size perfectly
- Try Before You Buy: At our mobile boutique events, you can see and feel each piece
- Quality Guarantee: Every item is inspected for quality before sale
- Honest Styling Advice: We'll tell you if something isn't quite right
- Detailed Descriptions: Accurate sizing, fabric, and condition information
- Direct Communication: Call or text us with questions about any piece
Why We Focus on Getting It Right From the Start
As a small, family-owned mobile boutique, we operate differently than large retailers. We put our energy into making sure you're thrilled with your purchase by providing:
- Curated Selection: Every piece is hand-picked for quality and style
- Limited Quantities: Often unique or limited-availability items
- Personal Attention: One-on-one styling and fit guidance
- Mobile Boutique Events: See items in person in a relaxed setting
- Expert Knowledge: We know our pieces inside and out
All Sales Final
Due to the unique nature of our curated collection and personalized service model, all sales are final. We encourage you to take advantage of our mobile boutique events, ask questions, and work with us to ensure your complete satisfaction before purchase.
Special Circumstances
We will always make things right when there's an issue on our end:
- Quality Issues: Manufacturing defects or damage during shipping
- Misdescribed Items: If an item doesn't match our description
- Our Sizing Error: If our size recommendation was incorrect
- Shipping Damage: Items damaged in transit
Before You Purchase
To ensure your complete satisfaction, we encourage you to:
- Ask Questions: Contact us about sizing, fit, or fabric details
- Attend Events: Visit our mobile boutique to see items in person
- Request Details: Ask for additional measurements or photos
- Schedule Consultation: Work with us for personalized styling advice
- Consider Carefully: Take time to think about each piece
Mobile Boutique Advantage
Our mobile boutique events give you the opportunity to touch, feel, and try on pieces in a comfortable setting. Check our events calendar or contact us to schedule a private appointment!
Our Promise
While all sales are final, we promise to:
- Provide honest, detailed descriptions of every item
- Offer personalized styling guidance
- Answer all your questions thoroughly before purchase
- Ensure every piece meets our quality standards
- Make things right if there's an error on our part