Our Commitment to Your Privacy
At Peacock's Monocle, we are committed to protecting your personal information and being transparent about how we collect, use, and safeguard your data. This policy explains our practices in clear, understandable terms.
Last Updated: January 2025
This Privacy Policy describes how Peacock's Monocle ("we," "our," or "us") collects, uses, and protects your information when you visit our website or use our services.
Information We Collect
Personal Information
Information you provide directly to us:
- Name and contact information (email, phone, address)
- Billing and shipping addresses
- Payment information (processed securely through our payment processors)
- Order history and preferences
- Communication preferences
Usage Information
Information collected automatically:
- Website usage patterns and preferences
- Device and browser information
- IP address and location data
- Cookies and similar tracking technologies
How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders - Including payment processing, shipping, and delivery
- Communicate with you - Order updates, customer service, and response to inquiries
- Provide customer service - Support with orders, returns, and general assistance
- Send marketing communications - With your explicit consent, promotional emails about new arrivals and events
- Improve our services - Website functionality, product selection, and customer experience
- Prevent fraud - Security measures to protect both you and our business
Contact Us About Privacy
If you have any questions about this privacy policy or our data practices, please contact us:
- Email: kristen@peacocksmonocle.com
- Phone: (336) 341-7028
"Your trust is the foundation of our business. We are committed to protecting your privacy and handling your information with the utmost care and respect."